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Store Policies

  • Art shown for preorders is NOT FINAL: Changes may be made as a part of the manufacturing process. By purchasing, you confirm that you are ok with executive decisions taken to transform the art as best as possible. 

  • No Address Changes Can Be Accommodated for in-hands stock: All labels are printed shortly after drop, and items will be packed and shipped within five to seven (5-7) business days following a purchase at drop. We aim to have a quick turnaround with our ship times, and would like to send product out as soon as possible. 

  • SNIGPINS will not accept any requests for replacements or refunds after seven (7) days: You have seven days from the day of delivery to report any problems with your orders. In order to recieve a refund/reshipment, you must follow all instructions given by SNIGPINS in a follow-up email. These issues can be as follows: 
    • Item Misdelivered/Not Delivered: All preorder purchases are insured to the value of the purchase, so we will be able to either replace or refund in this case. 
    • Item Damaged: We will submit a case on your behalf and work with you to give you a prorated refund as it is provided to us by insurance. 


  • Refunds: We have updated our policy as of 12/15/2024 on Instagram and we are restating it here: 
    • We are unable to process refunds to PayPal after six months, or after payment protection expires
    • All refunds requested by you will require you to front the transaction and refund fees. These total to approximately 10-15% of the order value
    • We will no longer allow in-hands returns without  a restocking fee of $10 to account for the time it takes to unpack, validate, and re-grade the item
    • Items not returned in the original condition will be subject to additional fees
    • We only allow one single return per customer for any reason, a second refund/return request will result in a block and permanent ban

  • Holds and Payment: SNIGPINS is unable to hold items for future payment. 

  • In-Hands Resale and Trade Permitted: Once an item is in your hands, provided that it is not a strict pay for production, you are allowed to resell or trade it as you see fit. 

  • Pre-Sale Re-Homing Permitted: In the rare case that you have buyer's remorse, have accidentally purchased an extra, or have scored as a drop buddy, we prefer that you re-home over requesting a refund. You are able to sell for exactly D+S and then email to get an address change. We only address change within-country, so for example if you are a buyer from Canada, you need to find another buyer in Canada. 


  • Behavior: SNIGPINS has a zero-tolerance policy for racist, sexist, homophobic and transphobic language. If such language is used in conjunction with a SNIGPINS product, you will be blocked and banned from the store. SNIGPINS reserves the right to block and ban potential customers for any such infraction, or potential rudeness and indecency on the part of a potential customer. 
    • As an addendum to this rule, we now have a zero-tolerance policy for bullying and other such behavior. Anyone participating in this behavior will immediately be blocked without the eligibility for unblock. 

  • On the Blocklist: In the rare advent that SNIGPINS blocks and bans a user from future purchases from the store, you can submit an inquiry via the contact app on the site. In accordance with new policies, you may be unblocked if you donate to a non-political, non-religious charity that aligns with our values, and supports and affirms all people. 

  • We Reserve the Right to Decline Your Business: We excercise our right to decline business from customers who we believe are not best served under our model. We thank you for your understanding.